Saturday, April 9, 2011

Dubai introduces Digital City Project

6 April 2011, The Gulf Today 

Dubai Municipality (DM) has introduced its Digital City Project (DCP), which it claims will help the Emirate’s residents to avail the civic body’s services easier, faster and in a more transparent manner, through this quick response (QR) code system.
The platform to provide services to the public through electronic modes is with an aim to save their time, money and effort as communications are made easier and information is exchanged more rapidly. 
The DCP will enable the public with electronic tools to request a range of DM services including building plan permit, adding land transaction with sale, renewal of survey maps of allotted plots, building demarcation and permit renewal, permit for décor work and temporary use of plot.
A DM spokesperson elaborated that request for new registration of local consultant or contractor, changing contractor or consultant after issuing building permit, and request for permanent connection with sewage network can also be made through the digital city project.
Hussein Nasser Lootah, director-general of Dubai Municipality (DM) said that the new service will help user to easily access municipality services to know the plot number, data on the owner, plan use of land, building permit details, building and planning violations issued against the plot and health and safety violations against food and health establishments.
"Also, inspection visit programmes planned for a building, checking the periodicity of field visits actually carried out on building, in addition to the follow-up of visits programme implemented by the supervision engineers of the sites under construction can be accomplished," he added.
“The user can also check the results of the last field visit on the building, staff register of food preparation and public health establishments and their commitment to occupational health standards, follow-up the preventive maintenance visits carried out on irrigation pump network in the Emirate,” he added.
“The system also enables the owner to know the violations and the remarks issued on his land, view the new advertisements and directives of Dubai Municipality, as well as review and get a copy of the procedures for obtaining Municipality services and the required documents. User can even participate in the evaluation of satisfaction level with services provided at the different sites where municipality services are delivered,” Lootah said.
The QR service applications are aimed at improving services and applying the best electronic technologies to ensure effectiveness of its operations and procedures. It will link all the DM services with a single system, providing a number and QR code for each building in the Emirate.
“Users of iPhone and Blackberry can take advantage of QR technology by downloading applications and installing a Mobile-tag to their hand sets. The users can take a photo of the QR code of any required service and a copy of the procedures for obtaining the service will be downloaded on the phone directly,” Lootah added.
“The QR Code is an encrypted column that can be read using mobile phones. The code stores phone numbers, URLs, e-mail addresses and any other alphanumeric data, with a capacity of storing up to 4,296 characters or digits,” he pointed out.
“By using a mobile device with a built-in camera and a tag reader, the user can access any site address of land without using the keyboard. The QR Code can be used in several ways for numerous uses. Instead of typing phone numbers you need only to pass the mobile on the QR Code to save it in your device, in addition to many other usages which certainly will benefit the user,” elaborated the official.


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