Unified patient registry system for UAE hospitals

The electronic linking system Wareed will integrate medical records across the country

BY PMA RASHEED

2 April 2011, The Gulf Today

The second phase of inter-and-intra hospital connectivity and information sharing system "Wareed," was implemented last week by the Ministry of Health (MoH) within public sector hospitals.

The new hospital information mechanism will automate and integrate healthcare processes and medical records across all 15 public sector hospitals, 68 affiliate clinics and 18 other medical facilities in Dubai and the Northern Emirates.

The "one patient, one registry" "Wareed" will also connect different departments within each health facility, resulting in an efficient and accessible method of monitoring patient health through a shared database and ensuring effective medical practices with the support of advanced technologies.

Once fully implemented, "Wareed" will be a single platform to source and share patient database, treatment history, information of disease and progress reports, as the system simultaneously networks hospitals and departments within them, health officials indicated.

Dr Hanif Hassan Ali Al Qassim, UAE Minister of Health said the system would enormously impact patient care in the country, eliminating existing hurdles in their path to gain access to health facilities. This is because the system enables their visits after fixing appointments over telephone or text messages.

"The ministry will set up call centres for the management of consultation appointments through the system, which in turn would ease patient traffic, once 'Wareed' is operational," he added while addressing the media.

Dr Hassan assured the new mechanism would help guarantee higher level of safety to patients and eliminate medical errors, malpractices or medical negligence. The system would resolve complaints, 70 per cent of them received from the patients, about lack of transparency.

Dr Salem Al Darmaki, acting  undersecretary at the MoH, said, "'Wareed' is already operational at Sheikh Khelifa Hospital and Mushairaf Health Centre in Ajman, since the project was implemented at the centres during its primary phase in 2009.

"During the second phase, the mechanism was fully applied at Kuwait Hospital in Sharjah recently, electronically linking the emergency, registration and appointment sections of the facility," he added.

"The MoH also has completed implementing the project at Al Qassimi Hospital in Sharjah, and is currently training employees on the system. Other health centres in the Emirate also are preparing to install the electronic system during this second phase," elaborated Dr Al Darmaki.

According to him, the final phase of "Wareed" would be completed by the end of this year.

"Sheikh Khelifa Hospital in Ajman achieved 100 per cent application of the project covering all services. So far, about 150,000 medical files have been archived."

"The system, hosted centrally at a new data centre facility in Abu Dhabi, will connect all hospitals through an advanced network infrastructure," Dr Al Darmaki concluded.